Responsible Gaming – Skycrown Casino Website

How Do We Support Responsible Gaming?

Online casino gambling should always be viewed as a form of entertainment. However, it’s important to acknowledge that some individuals can lose control while gambling. Never consider gambling as a source of income or a way to recover from financial difficulties. It’s essential to monitor how much time and money you spend on online gambling each day.

If you feel that you are spending more than you can afford, or if gambling is impacting your daily life, we strongly recommend that you take action. Set your own gaming limits, consider self-exclusion, or seek help from trusted independent organizations. Additionally, you can take a gambling addiction quiz to assess whether you are showing signs of gambling addiction.

How Can I Limit My Spending or Losses?

To promote responsible gambling, we offer the “Personal Limits” feature. This allows you to limit how much you can deposit, lose, bet, or spend per game and your overall account activity. You can find these options in your account’s “Personal Limits” section.

Limits can be changed at any time. If you decrease a limit, the change takes effect immediately. If you increase a limit, it requires email confirmation and can only be done after the current limit has expired to prevent impulsive decisions. If you need assistance with personal limits, please contact our support team at [email protected].

– Deposit Limit: Set a limit on how much you can deposit daily, weekly, or monthly.

Loss Limit: Set a limit on your losses for a day, week, or month. Note that losses are calculated based on your initial deposit, not your balance. For example, if you deposit €50 and set a loss limit of €10, but later win €1,000, you can still lose more than €10 from your balance since losses are based on your initial deposit.

**Bet Limit**: Set a limit on how much you can bet daily, weekly, or monthly.

Need a Break?

Cooling-Off Period: If you need a temporary break from gambling, you can set a Cooling-Off Period for a specific duration. During this time, you cannot deposit or participate in any promotions, although you can still withdraw any remaining balance. The cooling-off period will apply to your account immediately, and once it expires, your account will be reactivated automatically.

Self-Exclusion: If you need a longer break, you can set a Self-Exclusion period for a fixed or indefinitely. Once activated, your account will be disabled immediately and excluded from all promotional offers. You will not be able to deposit or withdraw during the exclusion period. After the exclusion period ends, your account will be reactivated automatically.

What is Self-Exclusion?

Self-exclusion is a tool that allows you to request that your account be blocked for a specific period (or indefinitely) to prevent further gambling activities. During this time, you will not receive any promotional materials. To self-exclude or stop gambling for a certain timeframe or permanently, please contact our support team via live chat.

Once you are self-excluded, you cannot log into your account or withdraw any remaining balance. If you wish to withdraw funds during the self-exclusion period, please contact our support team via live chat or at [email protected]. Our team will guide you through the withdrawal process.

Self-exclusion does not exempt you from our verification procedures, which may still be required to process your funds. Any remaining balance will be paid out according to the casino’s terms.

What is a Reality Check?

It’s easy to become engrossed in the games. To help you stay aware of your spending, we provide hourly notifications that inform you of how much you’ve spent. These notifications will pop up regardless of how many games you’re playing, giving you a chance to reconsider your spending and decide if you want to take a break.

Age Verification

We only accept players who are 18 years old or older and use various methods to prevent minors from registering and playing on our site. We reserve the right to request proof of identity, and if we discover that a player is underage, access to the site will be denied

However, we recognize that due to the nature of the internet, underage individuals might still find ways to register. To protect children from unrestricted access to gambling sites, we strongly recommend that parents take active measures to block access to these sites. Special software is available for this purpose. For more information, please visit: For more information, please visit:

Need Outside Help?

If you feel you are having problems with gambling, you can contact: